Privacy Policy

How we collect, use and protect your personal data.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse the website, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to our website, and information about how you interact with the website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, please visit allaboutcookies.org.
  • Log files track actions occurring on the website and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse and interact with the website.

When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and telephone number. We refer to this information as “Order Information.”

When we refer to “Personal Data” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use the Information We Collect

We use the Order Information we collect primarily to process and fulfil orders placed through the website. This includes processing payments, arranging shipping, and providing invoices and/or order confirmations.

We also use Order Information to:

  • Communicate with you;
  • Review and screen orders for potential risk or fraud; and
  • Provide you with information or marketing communications relating to our products or services, in accordance with the preferences you have shared with us.

We use the Device Information we collect to help us identify and investigate potential risks and fraudulent activity, particularly through the use of IP addresses.

More generally, we use Device Information to improve and optimise our website. For example, we may generate analytics regarding how customers browse and interact with the website and assess the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Data

We may share your Personal Data with third-party service providers that assist us in operating our website, processing orders, providing our services, analysing website activity, and carrying out the purposes described in this Privacy Policy.

We may also disclose your Personal Data where necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, court order, or other lawful request for information, or otherwise protect our rights, property, customers, or business.

Behavioural Advertising

As described above, we may use your Personal Data to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, you may visit the Network Advertising Initiative’s educational website at networkadvertising.org.

Do Not Track

Please note that we do not alter our website’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are located within the European Economic Area, you have certain rights regarding the Personal Data we hold about you.

Depending on the circumstances, these rights may include the right to:

  • Request access to your Personal Data;
  • Request that inaccurate or incomplete Personal Data be corrected;
  • Request the deletion of your Personal Data;
  • Request that the processing of your Personal Data be restricted;
  • Object to certain types of processing; and
  • Request a copy of your Personal Data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

If you are located within the European Economic Area, please note that we process your Personal Data in order to fulfil contracts we may have with you, such as when you place an order through the website, to comply with our legal obligations, and to pursue our legitimate business interests where permitted by law.

Please also note that your Personal Data may be transferred to and processed in countries outside the European Economic Area, including Canada and the United States. Where required, we take appropriate measures to ensure that such transfers are carried out in accordance with applicable data protection laws.

You also have the right to submit a complaint to the relevant data protection authority if you believe that your Personal Data has been processed in violation of applicable data protection legislation.

Data Retention

When you place an order through the website, we will retain your Order Information for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements.

We may not be able to delete certain information immediately if we are legally required to retain it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Any updated version will be published on this website. We recommend reviewing this Privacy Policy periodically to stay informed about how we process your Personal Data.

Contact Us

For more information about our privacy practices, to exercise your data protection rights, or to submit a question or complaint, please contact us by email at netgradetcg@gmail.com or through our contact form.