Question 1

What is NetGrade?

Accepted Answer

NetGrade is a Swedish company offering grading of trading cards with a focus on precision, security and modern technology.

Question 2

Which cards can I send to NetGrade?

Accepted Answer

You can send trading cards that are the same size and thickness as Pokémon cards, which means several types of trading cards are accepted as long as they follow the same format.

Question 3

Do you only grade Pokémon cards?

Accepted Answer

No. NetGrade does not only grade Pokémon cards. We grade all cards that are the same size and thickness as Pokémon cards.

Question 4

How does grading work at NetGrade?

Accepted Answer

Cards are analysed with a computerised system to assess surface, edges, centering and print quality. After analysis the card is encapsulated and linked to a digital certificate.

Question 5

What do you assess when grading a card?

Accepted Answer

When grading, we assess centering, surface quality, edges, print quality and the overall condition of the card.

Question 6

Is the grading automated?

Accepted Answer

Yes. Grading is based on automated analysis, reproducibility and digital certification.

Question 7

Why choose automated grading?

Accepted Answer

Automated grading provides consistent assessment and reduces human influence for better accuracy and transparency.

Question 8

Do I get a certificate for my graded card?

Accepted Answer

Yes. Every graded card is linked to a digital certificate.

Question 9

How is the card protected after grading?

Accepted Answer

After the card has been graded it is placed in a protective, sealed case.

Question 10

Can I track my order after you receive the cards?

Accepted Answer

Yes. You can follow the grading progress via your customer account.

Question 11

Where do I see the status of my grading?

Accepted Answer

You can track the status in your customer account with relevant order information.

Question 12

What is the difference between Grading and Customise?

Accepted Answer

Grading means quality assessment, sealing and certification. Customise means encapsulation with a custom label for personal expression.

Question 13

How do I send in my cards?

Accepted Answer

You choose a service and follow the instructions to send cards to NetGrade.

Question 14

What does it cost to grade cards at NetGrade?

Accepted Answer

The price depends on the service and number of cards. Volume discounts are offered.

Question 15

Do you offer volume discounts?

Accepted Answer

Yes. For larger orders we offer volume discounts.

Question 16

Why should I grade my trading cards?

Accepted Answer

To protect condition, get a quality assessment, increase security when selling/buying and collect in a structured way.

Question 17

Do you offer subscriptions?

Accepted Answer

Yes. NetGrade offers subscriptions for booster packs.

Question 18

Which subscriptions do you offer?

Accepted Answer

Pokémon, Disney Lorcana, One Piece and Magic: The Gathering.

Question 19

How does a subscription work?

Accepted Answer

You choose a type and get booster packs delivered home according to your chosen interval.

Question 20

Is shipping included in the subscription?

Accepted Answer

Yes. Shipping is included in the subscription price.

Question 21

Is there a lock-in period on the subscriptions?

Accepted Answer

No. The subscriptions are flexible and without lock-in.

Question 22

Can I cancel or change my subscription?

Accepted Answer

Yes. You can manage the subscription via your account.

Frequently asked questions

Frequently asked questions